Shipping Information
Fast, reliable delivery for your glow-in-the-dark fashion across Sri Lanka
Sri Lanka Delivery
Island-wide Shipping Service
Order Processing Timeline
Order Placed
Confirmation email sent immediately
Processing
1-2 business days for preparation
Shipped
Package dispatched to your address
Delivered
Package arrives safely at your doorstep
What to Expect
Delivery Policies
📦 Packaging
- Eco-friendly packaging materials
- Secure protection for delicate items
- Discreet packaging for privacy
- Weather-resistant outer packaging
⏰ Processing Times
- Standard Orders: 1-2 business days
- Custom Orders: 3-5 business days
📍 Important Notes
- Ensure your delivery address is complete and accurate
- Someone must be available to receive the package
- Weather conditions may affect delivery times
- Address changes after shipping incur additional fees
🇱🇰 We Deliver Across Sri Lanka
We provide reliable delivery service to all 9 provinces in Sri Lanka
Frequently Asked Questions
❓ When will my order ship?
Most orders ship within 1-2 business days. Custom orders may take 3-5 business days. You'll receive an email notification once your order is dispatched.
📦 How is my order packaged?
We use eco-friendly packaging materials and ensure your glow-in-the-dark items are protected from light exposure during shipping to maintain their glow properties.
🚚 What's the delivery charge?
We charge a flat rate of LKR 380 for delivery anywhere in Sri Lanka. This covers secure packaging and reliable delivery to your doorstep.
📍 Can I change my delivery address?
Address changes are possible before shipping but may incur additional fees. Once shipped, we cannot modify the delivery address. Please contact us immediately if you need to change your address.
🔄 What if my package is lost or damaged?
We work with reliable delivery partners and carefully package all items. If your package is lost or damaged, contact us within 48 hours and we'll resolve the issue quickly.
⏰ How long does delivery take?
Standard delivery takes 3-7 business days to most locations in Sri Lanka. Remote areas may take slightly longer due to accessibility.
🎁 Additional Services
Gift Wrapping
Beautiful packaging with ribbon for special occasions. Available for LKR 300 extra.
Bulk Orders
Special delivery arrangements for orders of 10+ items. Contact us for details!
Secure Delivery
All packages are securely packed and handled with care throughout the delivery process.
Delivery Questions?
Our delivery team is here to help with order status, delivery questions, and special requests.